INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are your Himalayan salt products authentic?

Yes. All of our products are made from genuine Himalayan pink salt, carefully sourced and quality inspected before reaching our customers.

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location, and tracking information is provided once your order has been shipped.

How do I care for my Himalayan salt lamp?

Keep your salt lamp in a dry environment and wipe it gently with a dry or slightly damp cloth. Avoid excessive moisture to maintain its natural beauty.

Do you offer international shipping?

Yes. We ship to many countries worldwide. Shipping availability and delivery times may vary based on your destination.

What is your return policy?

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. Our support team will help resolve the issue as quickly as possible.

How can I contact customer support?

You can reach our customer support team through our Contact Us page or by email. We aim to respond to all inquiries within 24 hours.

INFORMATION ABOUT US

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